Privacy Policy

Last Updated: 05/11/2024

Introduction: At Taylor-Made Celebration Cakes, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website and place orders through our webform.

Information We Collect: When you visit our website and place an order, we may collect the following information:

Personal Information: Your name, email address, phone number, and address.

Order Information: Details about your order, including the items you purchase and payment information.

Technical Information: Information about your device, browser type, and IP address.

How We Use Your Information: We use your personal information for the following purposes:

Order Processing: To process and fulfil your orders.

Communication: To send you order confirmations, updates, and promotional offers.

Customer Support: To respond to your enquiries and provide customer support.

Website Improvement: To improve our website and enhance your user experience.

Data Protection: We take appropriate technical and organisational measures to protect your personal information against unauthorised or unlawful processing, accidental loss, destruction, or damage. This includes using secure servers and encryption technologies.

Sharing Your Information: We do not share your personal information with third parties, except as necessary to fulfil your order or comply with applicable laws and regulations. Your information will not be sold or rented to any third parties.

Your Rights: You have the right to access, correct, or delete your personal information, as well as the right to restrict or object to its processing. You also have the right to data portability and the right to withdraw consent at any time. If you wish to exercise any of these rights, please contact us at jenny@taylormadecelebrationcakes.co.uk

Cookies: Our website uses cookies to enhance your browsing experience and to collect information about how you use our site. You can manage your cookie preferences through your browser settings.

Changes to This Policy: We may update this privacy policy from time to time. Any changes will be posted on this page, and we encourage you to review it regularly.

Contact Us: If you have any questions or concerns about our privacy policy, please contact us at jenny@taylormadecelebrationcakes.co.uk